Cygnal Advisory (Pty) Ltd respects your privacy and handles personal information responsibly in accordance with applicable South African privacy law.
Information we may collect
We may receive information you provide when you contact us, send an email or arrange a conversation through Microsoft Bookings. This may include your name, contact details, organisation and information relating to your enquiry.
The website and its service providers may also process limited technical information required to operate and secure the site, such as an IP address, browser information and server logs.
How we use information
We use personal information to:
- Respond to enquiries and arrange conversations
- Provide and manage professional services
- Operate, maintain and secure the website
- Meet legal, regulatory and record-keeping obligations
We retain information only for as long as reasonably necessary for these purposes or as required by law.
Service providers
Cygnal may use trusted service providers for website hosting, email and appointment scheduling, including Microsoft Bookings. These providers process information under their own privacy and security arrangements and may process information outside South Africa.
Cygnal does not sell personal information.
Website analytics and cookies
We use Google Analytics through Google Site Kit to understand how visitors use this website and to improve its performance and content. Before you consent, Google may receive limited consent-status and technical signals without using analytics cookies. If you accept analytics cookies, Google Analytics may process pages viewed, interactions, approximate location, browser and device information, and cookie-based identifiers such as _ga.
Analytics cookies are optional. Where consent is required, analytics storage remains disabled unless you choose “Accept analytics” in the website’s cookie notice. You can change or withdraw your choice at any time using “Cookie settings”.
Analytics information may be processed by Google outside South Africa under Google’s privacy and security arrangements. For more information, see Google’s Privacy Policy.
Your rights
You may ask us to access, correct or delete personal information we hold about you, subject to applicable legal and professional obligations. You may also object to certain processing or lodge a complaint with the South African Information Regulator.
Contact
Information Officer: Cuan van der Linde
Email: info@cygnal.co.za
Address: 48 Eighth Avenue, Alberton North, Ekurhuleni, Gauteng, 1449, South Africa
Effective date: 24 August 2026